Every conversation.One powerful workspace.
Connect your customer channels, automate routine conversations with AI, and let your team take over whenever a human touch matters.
Every customer chat, one clean dashboard
Contacts, orders and AI replies from every channel — all in one place, so your team always has the full picture.
Finally, everything's connected
You run the business.
AI handles the hassle.
Answering messages day and night, recognising products from photos, taking orders, courier updates, asking for reviews — the jobs that eat hours of your day, OrmiTech IT does on its own. You focus on growing the business.
- Answers day and nightCustomers get a reply in seconds, at 3 a.m. too.
- Recognises products from photosA customer sends a picture and the AI finds the item.
- Takes the orderName, address and quantity are collected right in the chat.
- Sends courier updatesDelivery progress reaches the customer without you typing.
- Asks for a reviewAfter delivery the AI asks how it went and records the rating.
OrmiTech IT replies to all of your customers so you can focus on growth
Just like your superhuman sales agent.
- MessengerYour page inbox: text, photos, voice, buttons
- InstagramDMs answered from the same catalogue
- WhatsAppYour own number — the phone works just as before
- CommentsReplies to comments by name, plus a message in the inbox
One agent
- Same catalogue, same rules
- Keeps every conversation, remembers the recent part
- Replies in Bangla, English or both — you choose
Everything your customer conversations need.
A single, centralized hub designed to handle channels, AI automation and multi-team collaboration — all in one place.
Start in 3 simple steps
From your first connected channel to a workspace that answers for you.
- 1Step 1 · Connect
Connect Your Platforms
Link Facebook, Instagram, WhatsApp and your website in one place. No code, no hassle.
Integrate Now - 2Step 2 · Build
Create Your AI Workflow
Tell the AI about your business so it can answer questions, qualify leads and get things done.
Build Your FlowAI AgentAutoInput DataProcess with AITake Action - 3Step 3 · Launch
Go Live & Grow
Go live on every channel, track performance and scale as you grow.
Launch NowLiveConversations12,458↑ 24%AI replies8,930↑ 32%
What is OrmiTech IT?
OrmiTech is an AI-powered customer communication platform. It brings Facebook, Instagram, WhatsApp and website chat into one shared inbox, answers routine questions with AI, and hands conversations to your team when a person is needed.
4
channels
24/7
AI replies
1
inbox
Multi-Channel Support
Facebook, Instagram, WhatsApp and website chat — all in one platform.
AI-Powered Automation
Instant replies, lead qualification and smart workflows.
Lead Management
Track, organize and follow up leads with ease.
Real-Time Insights
Monitor performance and make data-driven decisions.
- Smarter CommunicationBring all your messages, leads and customers together in one place with AI-powered automation.
- More Sales, Less EffortAutomate replies, qualify leads and focus on what matters most — growing your business.
- Built for Your BusinessDesigned for growing teams — start with the channels you use today and add people as you scale.
- What it does
- Unifies customer conversations, answers routine questions with AI, automates routing and follow-ups, and tracks leads and orders
- Who it is for
- Businesses that talk to customers on social media, messaging apps and website chat, such as online shops, service businesses, education, real estate and healthcare teams
- Channels
- Facebook, Instagram, WhatsApp and website chat
- How people stay in control
- Human handover at any point, with context, and rules your team approves
One inbox, Every channel.
Your customers chat across multiple channels. OrmiTech IT brings them all together in one smart inbox — so you never miss a message.
Inbox
My order arrived damaged…
Where is my order?
Thanks, got it!
Sarah Johnson
Facebook · Order #4821
Context
Automate the routine. Escalate the important.
OrmiTech IT's AI handles the repetitive conversations, while your team steps in for the ones that matter. Together, you get the best of both worlds.
- AI handles FAQs & common queries
- Human support for complex issues
- Seamless handoff, no data loss
- Better customer experiences, faster
Five phases from message to measurable outcome.
The experience is designed as one continuous flow, instead of disconnected tools.
- 01
Connect
Bring Facebook, Instagram, WhatsApp and website conversations into the OrmiTech communication layer.
- 02
Organize
Normalize messages, customer context, ownership, tags and conversation state into one workspace.
- 03
Automate
Let configured AI handle repetitive questions, qualification and approved workflows.
- 04
Handover
Escalate complex or high-value conversations to the right human agent with context intact.
- 05
Measure
Turn conversations, leads, response time and automation outcomes into useful operational signals.
From connection to conversion.
Four simple steps take OrmiTech IT from your first connected channel to a workspace that works while you sleep.
- 01
Connect
Connect your customer channels and bring conversations into one workspace.
- 02
Configure
Define routing, team access, tags, workflows and AI behavior.
- 03
Automate
Let AI handle repeatable questions and qualify incoming demand.
- 04
Grow
Measure conversations, leads and team performance and improve over time.
Start with one channel and add more whenever you are ready.
Questions? We have answers.
Everything you need to know about OrmiTech IT. Can't find an answer? Our team is happy to help.
OrmiTech is an AI-powered customer communication workspace. It brings your customer channels into one inbox, automates routine conversations with AI and lets your team take over whenever a human touch matters.
Never miss a customer message again
Let OrmiTech IT answer the routine questions while your team focuses on growth. Pick a plan, or talk to us first.
- Every channel, one inbox
- AI answers 24/7
- Hand over to your team anytime