Response performance
See how fast your team and AI respond, and where conversations slow down.
Analytics
Know what's working, at a glance.
Response time, automation results, lead flow and team performance — measured from real conversations, in one dashboard.
Analytics
See the business impact of every conversation.
Track how fast your team responds, how much AI resolves and how conversations turn into leads and orders — all in one dashboard.
- Channels in one inbox
- 4
- AI replies to common questions
- 24/7
- Steps from message to loyalty
- 5
- Shared workspace for AI and team
- 1
Analytics
This weekSample dataFirst response
38sfaster
Resolved by AI
64%of chats
Open conversations
126right now
Leads captured
142this week
Conversations per day
PeakMon
Tue
Wed
Thu
Fri
Sat
Sun
Who handled conversations
AI 64%Team 36%
Top intents
- Order status32%
- Pricing24%
- Delivery18%
What you can measure
Numbers your team can act on.
Every metric ties back to a real conversation, lead or order — not a vanity number.
Automation results
Understand how much volume AI resolves versus your team.
Lead & order flow
Follow conversations through to qualified leads and completed orders.
Team performance
Understand workload and response performance across your team.
Use cases
Decisions the dashboard supports.
Analytics that turn conversation activity into decisions your team can act on.
Weekly performance review
Check response time, resolved volume and lead flow at a glance.
Talk to usSpot automation gaps
See which questions still need a human, and where a workflow could help.
Talk to usTrack lead conversion
Follow how conversations turn into tagged leads and completed orders.
Talk to usBalance team workload
See who's handling the most conversations and rebalance routing.
Talk to us
OrmiTech IT
Turn conversations into measurable growth.
See response time, automation results and lead flow in one dashboard.