OrmiTech IT
AI chatbot Bangladesh

An AI chatbot for Bangladeshi businesses that sell through messages.

Many Bangladeshi businesses take orders and answer questions in Facebook, WhatsApp and Instagram messages. OrmiTech puts those conversations in one inbox and lets AI handle the routine ones.

The short answer

What is an AI chatbot solution for a Bangladeshi business?

It is software that answers customer messages automatically on the channels Bangladeshi customers already use, mainly Facebook and WhatsApp, and passes conversations to your team when a person is needed. OrmiTech combines that with a shared inbox, order tracking and lead tagging.

What it does
Answers customer messages, keeps conversations in one inbox and tracks leads and orders
Who it is for
F-commerce sellers, online shops and service businesses that sell through messaging
Channels
Facebook, Instagram, WhatsApp and website chat
Language
OrmiTech's own demo handles customer messages written in Bangla and English, including mixed Bangla-English
How it works

How it fits a Facebook-first business

  1. 01

    Connect the channels you already sell on

    Facebook, Instagram, WhatsApp and website chat feed one inbox.

  2. 02

    Let AI take the repeat questions

    Delivery time, price and availability questions get instant answers.

  3. 03

    Track orders in the chat

    Capture order details, delivery location and status beside the conversation.

  4. 04

    Bring in your team

    Assign conversations and hand over sensitive chats with context.

Benefits

Why it suits F-commerce and online sellers

  • Built around messaging

    The sale often happens in the inbox, so the inbox is where the tools are.

  • Faster replies

    Customers who message at night still hear back.

  • Less copy-and-paste

    Order and lead details are captured from the conversation.

  • Shared by the whole team

    No more one person holding the only phone that has the chats.

Use cases

Who it is for in Bangladesh

  • F-commerce sellers

    Take orders that begin in a Facebook Page or Instagram message.

  • Online shops

    Answer delivery questions for cities such as Dhaka and confirm cash-on-delivery orders.

  • Service businesses

    Capture enquiries and route them to whoever gives the quote.

FAQ

Frequently asked questions

Still have questions?

Tell us what you want to connect and automate.

Talk to our team
  • OrmiTech connects Facebook, Instagram, WhatsApp and website chat into one inbox. Availability of each channel follows the platform's own rules.

OrmiTech IT

See OrmiTech with your own channels.

Start with the channels you use today and let your team handle only the conversations that need a person.